Page 9 - Mississippi/Louisiana Gaming News - Winter, 2021

Palace gets ‘Loved By Guests’ award
BILOXI — More than 1,000 hotels across the United States competed all year to be named as a Hotels.com Loved By Guests Awards Winner 2020, an award where the judges are hotel guests themselves and the award is based on the number of positive reviews posted on the
website. Palace Casino
Resort received a rating of
9.2 for a ‘superb’ ranking
from Hotels.com
“Being recognized as a Loved By Guests Award Winner for 2020 is especially exciting because the award is given to hotels who have received a high number of positive reviews from guests who have personally experienced
our resort,” said General Manager Keith Crosby.
George Alexander, hotel manager, and Mary Hinton, guest services manager, with the Hotel. com award for being “Loved By Guests.”
Winning awards and being recognized for superior guest service, cleanliness and outstanding accommodations is not new to Palace Casino Resort. In September, Palace Casino Resort was designated as an American Automobile Association (AAA) Best of Housekeeping resort property for 2020, placing them in the top 25 percent of all 27,000 AAA inspected and approved hotels.
The resort is also designated as a Four Diamond hotel by AAA.
Beau Rivage gets ranking in list of top 100 spas
BILOXI — In 2020 travelers were not able
to visit spas as frequently as in the past, but
that did not stop them for searching for spas
at destinations such as Beau Rivage Resort & Casino. Based upon unique page views from those searches and consumer choices on spasofamerica.com, The Spa at Beau Rivage earned the No. 22 spot on Spas of America’s Top 100 Spas of 2020, moving up six spots since the 2019 rankings were released.
Beau Rivage is one of only two spas in Mississippi to make the prestigious list, which features 74 from the United States, 19 from Canada, three from Mexico and one each from Barbados, the Bahamas, Jamaica and the U.S. Virgin Islands.
Sara Chatham, Beau Rivage’s director of recreation services, said, “This past year has really put an emphasis on the importance of self- care and the bene ts of health and wellness. The Spa at Beau Rivage has been fortunate in that we reopened over the summer and our team
has gone beyond standard protocols to allow our guests to enjoy their services in a safe manner.”
WINTER 2021 MISSISSPPI GAMING NEWS 9