Page 18 - South Mississippi Living - September, 2019

COASTNOTES
Mercedes-Benz of South Mississippi
EARNS J.D. POWER DEALER OF EXCELLENCE AWARD
It’s one of the world’s most
trusted consumer ratings, and for a South Mississippi luxury auto dealership, it’s one of the most coveted acknowledgements in the auto industry. Mercedes- Benz of South Mississippi, a member of the Ray Brandt Auto Group, is a recipient of a J.D. Power Dealer of Excellence award.
Mercedes-Benz of South Mississippi
11619 Bobby Eleuterius Blvd., D’Iberville
228.265.9185 www.mbofsm.com
“This is a huge honor for Mercedes-Benz of South Mississippi,” general manager Christopher Stuben said. “We have won many awards from Mercedes-Benz,
but we have never won a J.D. Power Award. It is nice to be recognized for our commitment to customer service.”
The award is named for its founder, James David Power III, and was started
in 1968. It conducts consumer surveys
on a variety of subjects, including customer satisfaction and product quality. J.D. Power conducts annual extensive customer surveys of the auto industry.
The award-winning Mercedes-Bens
of South Mississippi opened in 2007 in Gulfport. It moved to its current location off of I-10 in 2012, but 2019 was a big year for the dealership as it won not only the J.D. Power award but the Mercedes-Benz Best of the Best award, also known as
the Silver Laurel. It was also named the top-rated dealer by Car Gurus in 2018. According to a news release from J.D.
Power, the Dealer of Excellence award is an exclusive program. Those that qualify for the honor must pass a three-step process.
“We take our customer service seriously at Mercedes-Benz of South Mississippi,” Stuben said. “We go above and beyond for our customers. In fact, one of the things that sets us apart is that we go to our customers. If one of our customers
is interested in a particular vehicle, we actually take the vehicle to the customer. That’s one of the many ways that we are committed to our customers having a great experience with the dealership.”
The Ray Brandt Auto Group has dealerships in Harvey, Metairie and Kenner, Louisiana. South Mississippi locations include Ray Brandt Chevrolet in Biloxi, Volkswagen of South Mississippi in D’Iberville, Infiniti of South Mississippi in D’Iberville and Ray Brandt Nissan of South Mississippi in D’Iberville.
story by Jeff Clark photos courtesy of Mercedes-Benz of South Mississippi
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